Effective Date: April 21, 2026
Last Updated: April 21, 2026
Welcome to www.gleamribbons.pk
These Terms & Conditions govern your use of our website and services. By accessing or purchasing from our website, you agree to be bound by these terms.
1. General Information
Gleam Ribbons offers handmade products including:
– Potli bags
– Hair accessories (gajra, parandha)
– Bangles
– Wedding accessories
We reserve the right to update these Terms at any time without prior notice.
2. Orders & Acceptance
– All orders are subject to availability and confirmation
– We reserve the right to reject or cancel any order
– Incorrect or incomplete information may cause delays or cancellation
3. Pricing & Payments
a) Cash on Delivery (COD)
– Delivery charges must be paid in advance
– Remaining amount is payable at delivery
b) Advance Payment Orders
– Full payment can be made via bank transfer
– Orders are processed after payment confirmation
4. Payment Verification
– Customers must share payment proof via WhatsApp
– Orders are confirmed only after verification
– We reserve the right to cancel unverified orders
5. Shipping & Delivery
– Delivery time may vary depending on location
– We are not responsible for courier delays
– Customers must provide accurate shipping details
6. Returns, Exchanges & Refunds
– Returns and exchanges are accepted within 3 days after delivery
– Products must be unused and in original condition
For complete details, please refer to:
– Return & Exchange Policy
– Refund Policy
7. Customized / Personalized Orders
– Products that are custom-made, personalized, or made on customer request are non-refundable and non-exchangeable
This includes:
○ Custom designs
○ Name-based products
○ Made-to-order wedding accessories
– Such orders cannot be cancelled once production has started
8. Damaged Products
– Customers must report damaged items within 3 days of delivery
– Proof (images/videos) is required
– Verified cases will be replaced
9. Intellectual Property
All website content (images, text, designs, logos) belongs to Gleam Ribbons and cannot be used without permission.
10. Limitation of Liability
– We are not liable for indirect or incidental damages
– Liability is limited to the product value
11. User Responsibilities
Customers agree:
– To provide accurate information
– Not to misuse the website
– Not to place fraudulent orders
12. Privacy
Use of this website is also governed by our Privacy Policy.
13. Governing Law
These Terms are governed by the laws of Pakistan.
14. Contact Information
For any queries:
– WhatsApp: +92 340 200 2001
– Website: www.gleamribbons.pk
By using this website, you agree to these Terms & Conditions.
